This section lists the bills you've added and can pay in Web Bill Pay. You can add a bill to pay virtually anyone in the United States that you would normally pay by check or automatic debit; even if you do not receive bills from the company or person you want to pay. This list includes the bills you receive electronically as well as those that you have set up to pay automatically.
You have the option of setting up reminders to help you keep track of the bills that are due. If you set up a bill reminder, you will see the bills listed in the Bill Reminders section before they are due. Refer to this list to ensure that you're sending the payments on time.
Tip: If you want to pay a bill that is not in this list, you need to add the bill. Click Add a Bill to go to the Add a Company or Person to Pay page.
You can pay one or more of the bills listed in the Pay Bills section. To pay a bill, you must enter an amount and a date for the payment.
To go to the Pay Bills section:
Click Payment Center on any page.
The Payment Center opens.
Go to the Pay Bills section.
To pay your bills:
In Account, select the account from which to withdraw funds for the payments. Note: The account you last paid your bills from is selected by default.
If you want to pay your bills from more than one account, pay your bills from the account you selected first, and then select another account and pay bills from it.
Locate the bill you want to pay. Tip: You can scroll through the bills list alphabetically in ascending or descending order by clicking the Biller Name column.
In Amount, type the amount you want to pay. Note: Navy Federal Credit Union sets a limit on the total dollar amount you can pay from an unconfirmed account. After you confirm your account, your limits are re-evaluated and usually changed.
In Pay Date, type the date you want us to deliver the payment to the company or person. Note: Navy Federal Credit Union sets a limit (usually 45 days) on the total number of days you can send a payment from an unconfirmed account. After you confirm your account, you can enter a pay date that is up to a year in the future.
Tip: Click the calendar icon to determine the earliest available pay date you can select to pay your bill. The calendar shows:
The pay dates available in the current month. You can scroll to future months, if necessary.
The earliest date you can select for the company or person to receive the payment.
Whether the company accepts payments on the same day or the next business day (An asterisk appears on the currrent date or the next business date and the legend displays information about the fee.)
The due date for your bill, if you are paying an electronic bill or if you set up reminders for the bill you are paying.
Repeat steps 2 through 4 for each bill you want to pay.
Click Send Payments.
Your payment information appears on the Confirm Payments page.
To confirm your payments:
Review your payment information.
If the Memo box appears, you can type some additional information to send with your payment (up to 34 characters).
The memo is printed on the check that Web Bill Pay sends to the company or person. The Memo box only appears if Web Bill Pay sends the payment by check.
Click Confirm Payments to confirm your payments.
The Confirm Payments page displays the confirmation numbers automatically assigned to each of your payments and the total amount for all payments you just sent.
Click to add descriptive information to keep on file with the payment (up to 256 characters).
You can add a note to any payment in Web Bill Pay. You can review the note you've added on the Bill Detail page. The note isn't sent to the biller with the payment.
Click Print to print your payment confirmation.
Click Finished.
The Payment Center opens. Tip: You can find the bills you just paid listed in the Pending Payments section of the Payment Center. When the payments are processed, they appear in the Recent Payments section.
If you receive your bills electronically through Web Bill Pay, an electronic bill icon appears next to the biller name.
This icon...
Appears when...
You have an electronic bill that is due.
One of the following conditions is true:
You've added an electronic version of your bill, but you haven't received your first electronic bill yet.
You're receiving electronic bills from the biller, but you don't have any due bills.
To view your electronic bill:
Click the bill due icon next to the biller name in the Pay Bills section.
A summary of your unpaid bills appears in a separate browser window. Note: You may receive more than one bill in the same billing cycle. For example, if you're closing a utility account, your utility company may send you a bill for the previous month and then a final bill for any remaining days of service. In this case, you see both bills listed on this page.
Click View next to the bill you want to view.
The details of your bill appear in another browser window. In some cases, you are transferred to the biller's Web site to view the details of your bill.
Click Print to print a copy of your bill.
Click the Close button to close the browser window.
To pay your electronic bill:
Click the bill due icon next to the biller name in the Pay Bills section.
A summary of your unpaid bills appears in a separate browser window.
Click Pay next to the bill you want to pay.
The Payment Center opens, and the Pay Bills section contains the following information from your bill:
The amount due appears in the Amount column next to the biller name.
The due date appears in the Pay Date column. Note: If the due date has passed, or if the due date falls within the processing time required to send the payment to the biller, the earliest available pay date appears in the Pay Date column.
Click Send Payments.
Your payment information appears on the Confirm Payments page.
Follow the steps in the previous procedure to confirm your payments.
If you've set up a bill to be paid automatically, the automatic payment icon appears next to the biller name. You can select the icon to change the options for your automatic payment. These options affect all current and future payments for the bill that are scheduled to be paid automatically.
Note: If you want to change just one scheduled payment, you must cancel it. Look for the payment in the Pending Payments section and click the Cancel link. You can return to the Pay Bills section and pay the bill again.
To change your automatic payment options:
Click the automatic payment icon next to the biller name in the Pay Bills section.
A message informs you about the automatic payments set up for this bill.
Click the Manage My Bills link.
The Manage My Bills page opens and your biller is automatically selected in the Biller Name list.
In the What would you like to do? section, click Update automatic payment.
Your automatic payment options appear on the right side of the page.
Enter the appropriate changes to your payment options.
Click Set Up Payment.
Your automatic payment options are changed. The page clears so that you can select another bill.
Tip: If you want to pay a bill that is not in this list, you need to add the bill. Click Add a Bill to go to the Add a Company or Person to Pay page.
To go to the Pay Bills section:
Note: The account you last paid your bills from is selected by default.
to add descriptive information to keep on file with the payment (up to 256 characters).
You can select the icon to change the options for your automatic payment. These options affect all current and future payments for the bill that are scheduled to be paid automatically.
